With hundreds of voice chat wordPress plugins available in the market, selecting the right one for the website can be overwhelming.
However, we have thoroughly tested the most popular plugins and scrutinized various factors like ease of use, features, and customization, to help them make a well-informed decision.
We will present the absolute best voice message WordPress plugins that confidently try on the website.
Reason behind choosing the Voice Chat WordPress Plugin?
- It can be a great idea to use these plugins to provide customer support to visitors.
- This is especially useful for online stores, as it enables customers to interact with the team 24/7 via voice messages, thus increasing engagement and resolving issues quickly.
- Some users may find it difficult to interact over SMS or email because these mediums are more time-consuming.
- Additionally, it can be used to gather feedback on the products or build an email list.
- These can also be highly interactive, which can help build trust and rapport with the audience when replying to reader comments.
- Our list of the best WordPress voice chat WordPress plugins is as follows to boost user engagement.
1. Ultimate WP SMS
Ultimate WP SMS is an outstanding Voice message WordPress plugin designed to make sending text and text-to-voice messages to users easy.
This plugin offers the ability to create a default group that allows voice messages to be sent to multiple subscribers simultaneously.
Moreover, Ultimate WP SMS enables creating a subscription form that users can fill out to join the voice messaging group.
Advantages
- The plugin integrates with WooCommerce to send voice messages to customers for payment confirmations and order placements.
- It lets you customize voice chats with tags for customers’ names, numbers, and other details.
- The plugin also provides extensions for scheduling messages to be sent at a later date and time.
- With Ultimate WP SMS, choose language preferences for text-to-voice notes.
- Receive inbound SMS and MMS.
- A free version of this Voice Chat WordPress Plugin is available.
Disadvantages
- Unlock some features with premium versions or extensions.
- Twilio account and number required for setup.
2. CometChat Plugin
This plugin is an ideal choice for business websites because it is designed to scale millions of users at a time and uses industry-standard security measures to protect user data.
Using this plugin, it can display voice, text, or video messages with customers on any WordPress page of choice.
It is very easy to add to the site using a no-code widget.
CometChat is an all-in-one Voice Chat WordPress Plugin that offers text, voice, and video chat features.
Advantages
- CometChat is a messaging tool that comes with a variety of impressive features such as file sharing, stickers, screen sharing, real-time text messaging, real-time translation, group chat, emojis, and many others.
- After testing the tool, we discovered that it has a Smart Replies feature that leverages AI to help you craft the appropriate response for a customer query.
- Additionally, the plugin sends you an email or SMS notification every time a user sends a text, voice, or video message to your website.
- It also offers a free trial.
Disadvantages
- The CometChat voice chat WordPress plugin may seem complex to beginners
- The cost of the paid plan may be high for certain businesses.
- Additionally, users need to be familiar with coding to fully customize CometChat.
3. SpeakPipe
SpeakPipe is an online service that is specifically designed for podcasters. With SpeakPipe, website visitors can easily send voice messages to the podcaster.
Setting up SpeakPipe is simple, all you need to do is create an account on their website and then connect it to your WordPress website by using their free plugin.
Once this voice chat WordPress plugin is installed, visitors can send voice messages with ease by clicking on the record button.
Advantages
- Visitors can send voice messages through SpeakPipe without creating an account.
- All voice messages sent by visitors are automatically saved in your SpeakPipe account.
- Additionally, receive an email notification every time someone sends a voice message.
- SpeakPipe offers a free version of the tool.
Disadvantages
- You cannot send voice messages longer than 90 seconds with the SpeakPipe free version.
4. wpDiscuz + Voice Commenting Addon
wpDiscuz is a popular WordPress comments voice chat WordPress plugin that offers an additional feature of voice commenting.
This feature enables your website visitors to leave voice messages in the comments section of your blog.
You can reply to your readers’ messages with your own audio messages, which can improve user engagement.
This feature can also be useful in gathering feedback and reviews from your users about your products or services.
Additionally, the plugin provides a rating system and inline commenting functionality that allows users to comment on specific parts of your blog posts.
Advantages
- wpDiscuz is a voice chat wordpress plugin that enables users to leave voice notes in the comments section using their social media accounts like Facebook, Twitter, and Instagram.
- We tested the plugin and discovered that it has a comments statistics feature that provides detailed information about the comments on your website.
- Additionally, it comes with a built-in notification system that alerts you every time a comment is posted.
- The wpDiscuz plugin also enables you to moderate comments in WordPress and prevent spam comments on your website.
- Furthermore, you can set a time limit for voice notes in the comments section using this plugin.
Disadvantages
- You need to purchase the premium voice commenting addon for wpDiscuz.
- The plugin requires significant customization and may be difficult to set up.
5. Easy Voice Mail
Easy Voice Mail is a user-friendly plugin that enables your audience to contact you by recording and sending voice messages.
It can be used for various purposes, such as customer support, data collection, and feedback on your products and services.
One of the best features of this voice chat WordPress plugin is that it simplifies the user experience by eliminating the need to fill out a form or register with a third-party service.
With Easy Voice Mail, sending voice messages is a hassle-free process.
Advantages
- The Easy Voice Mail plugin allows you to customize a default voice message and set the duration for visitors to leave their messages on your website.
- Rest assured that all the voice messages you receive are safely and securely stored on your WordPress website.
- Additionally, you will receive an email notification every time a user leaves a voice message on your website.
Disadvantages
- The plugin lacks spam protection and a mobile app
- While Easy Voice Mail has limited features.
6. Google Voice
Don’t miss out on the opportunity to enhance your website and customer service by integrating Google Voice!
To set up Google Voice on your website, all you need to do is create a widget using your Google account and embed the code into your website.
With Google Voice, you can also send and receive text messages and make voice calls to users, making it a great option for providing top-notch customer support.
Google Voice is a compelling voice chat WordPress tool that can connect with your WordPress site and enable users to send you voice messages.
Advantages
- You have the option to integrate this tool with Google Assistant, allowing you to control the tool’s features such as making calls or sending text messages.
- Additionally, Google Voice enables you to make international voice calls
- Send your own voice messages to other users through Google Voice.
Disadvantages
- During our testing of the tool, we discovered that Google Voice is not accessible in all countries.
- Additionally, some users may be concerned about privacy as Google Voice stores all calls and text messages on its servers.
- Furthermore, it has limited features when compared to other voice chat WordPress plugins on this list.
In Addition: Nextiva
Nextiva is an exceptional VoIP (Voice over Internet Protocol) and virtual business phone service available in the market.
Nextiva is an exceptional VoIP (Voice over Internet Protocol) and virtual business phone service available in the market.
It is a cloud-based tool that provides various features like video conferencing, team messaging, CRM (Customer Relationship Management) integration, call center tools, and more.
If you’re tired of exchanging voice messages with your customers, Nextiva offers an excellent solution.
You can now chat with your customers over phone calls with ease, making it a perfect alternative to voice chat WordPress plugins.
With Nextiva, you can add phone call functionality to your website, record or forward calls, use voicemail transcription, and more. It’s a versatile solution that can help improve your customer communication and experience.
Advantages
- Nextiva is a business phone system that offers an IVR system to help companies direct callers to the right department or person.
- It has a free WordPress plugin that enables businesses to create automated menus.
- With Nextiva, customers can wait on hold until a team member is available, thanks to the queuing system.
- Nextiva also offers unlimited free domestic calls, voicemail to email and text, SMS messaging, auto attendant, and online faxing.
- Additionally, it provides different call analytics reports to track important metrics such as call volume and customer satisfaction.
- Other call management features include toll-free numbers, free number porting, caller ID, and custom greetings.
Disadvantages
- Nextiva’s pricing can be high for certain businesses.
Conclusion
As per our expert opinion, we strongly recommend Ultimate WP SMS as the best free Voice Chat WordPress Plugin currently available in the market.
It allows users to effortlessly send text and voice messages, integrates with WooCommerce, and provides the option to create a subscriber group.
However, if you prefer to receive voice messages from your users, then plugins like Easy Voice Mail, wpDiscuz + voice commenting addon, or CometChat could be a better fit for your requirements.
For podcasters, SpeakPipe is an excellent option to receive voice messages from your audience.