The Customer Reviews Plugin allows businesses to collect, display, and manage client reviews on their website in multiple styles. This plugin allows you to add user reviews from Google, Yelp, Trustpilot, Tripadvisor, and Facebook platforms.
The customer reviews plugin enhances a website’s SEO rankings by “showcasing authentic feedback and offering fresh, user-generated content.” This plugin enables your customers to make informed decisions by collecting and displaying reviews, which helps promote a positive online reputation.
Steps to Use Customer Reviews Plugin on WordPress
To add customer reviews to a WordPress website, you can use the Reviews Feed Pro, the best customer reviews plugin from Smash Balloons.
It allows you to create a customizable review feed on your WordPress website by embedding reviews from different social media handles and review websites.
This step-by-step tutorial will help you to create a review page on your website in 4 easy steps.
Remember: There is a free version of the Reviews Feed plugin available to add a customer reviews page or post. However, we’ll use the Pro version in this tutorial as it has more features and integrations.
Step 1: Install Reviews Feed Pro Plugin
First, you must install and activate the Reviews Feed Pro plugin to start.
After activating the plugin, you must log in to your Smash Balloon account to get the license key.
Go to the Reviews Feed tab in your WordPress admin sidebar and paste your license key into the designated field.
Then click the ‘Activate‘ button to link your customer reviews plugin to your WordPress website.
Step 2: Create a Review Feed
After completing the previous step, the next page you will see is the ‘Create a Review Feed‘ page.
To add a source for your customer reviews, click the ‘+ Add Source‘ button.
It will prompt the ‘Add Sources‘ window on your screen, where you can choose the source for the page or post using the customer reviews plugin.
For this tutorial, we will use the Google source and add Google reviews to your website.
Once you have selected your desired source, click the ‘Next‘ button to add Google My Business reviews to your website.
You will now be led to the next step, where you need to add an API key for Google reviews.
It is required so that the customer reviews plugin can retrieve data from your account and display it on your WordPress website.
Create a Google API Key
To obtain an API key for Google Reviews, you can follow these steps:
- Visit the Google Console and sign in using your Google account.
- Press the ‘Create Project’ button on the ‘Google Cloud’ page.
- On the ‘New Project’ page, type in your project name and select an organization with its location from the dropdown menus. Then, click on the ‘Create’ button.
- Once your project is created, you will be redirected to the ‘APIs & Services’ page.
- Click on the ‘+ Enable APIs & Services’ button.
Ensure that the project you have created is selected in the dropdown menu at the top of the page.
You will be taken to the API library. Click on the ‘Places API’ option in the screen’s right corner.
Click on the link to access the page where you must activate the key to make Places API requests.
To activate the key, click the ‘Enable’ button.
First, navigate back to the ‘APIs & Services’ page and switch to the ‘Credentials’ tab in the left sidebar.
Once you have done that, click the ‘+ Create Credentials’ button to reveal a dropdown menu and select the ‘API Key’ option.
When you create your API key, a new prompt will appear on the screen. Copy your key and return to the WordPress admin dashboard.
Once there, reopen the ‘Add Sources’ prompt and paste your Google Reviews API key into the field.
Then, click the ‘Next’ button to proceed.
Next, you must enter the Place ID of the physical business, restaurant, or cafe you wish to use in your feed.
To do this, go to Google’s Place ID page and scroll down to the ‘Find the ID of a particular place’ section.
Here, input the address or name of the venue you are locating and click on the correct one when it appears. Google will then display the Place ID in a small popup.
Copy the ID and paste it into the box in the WordPress dashboard. Finally, click the ‘Finish’ button to complete the setup.
You have successfully integrated Google Reviews with Smash Balloon Reviews Feed Pro, and now you need to embed the Google Maps reviews on your website.
Step 3: Customize the Reviews Feed
The ‘Add Sources‘ section will now feature the Google Reviews feed.
To select the feed, click on it and then hit the ‘Next‘ button at the top.
It will take you to the ‘Select a Template‘ page, where you can pick a layout for your reviews feed.
Once you’ve selected it, the feed editor will open automatically. It will show a live preview on the right side and different settings on the left of the customer reviews plugin.
You can customize the layout, header, colors, and more of your reviews feed from the editor.
Once you’re done customizing, save your settings by clicking the ‘Save‘ button at the top right corner.
Step 4: Embed the Reviews Feed to your Website
To embed the customer reviews feed on a WordPress page or post by embedding the widget, block, or shortcode, follow these steps:
- Press the ‘Embed‘ button at the top right corner of the page to open the shortcode or widget area.
- Once you click the button, you will see an ‘Embed Feed‘ prompt on your screen, prompting you to embed the feed through a widget or shortcode using the customer reviews plugin.
Click on the ‘Add to a Page‘ button. It will display all the pages you have made using the customer reviews plugin on your WordPress website.
Choose the page where you want to add the reviews feed widget and click the ‘Add’ button.
The page you selected will open in the block editor. Click on the ‘Add Block (+)’ button at the top left of the screen and search for the ‘Reviews Feed‘ widget block.
Once you add the block, the reviews feed will automatically be added to your WordPress page. You can now see the reviews page where you can add customer reviews to a WordPress website.
After adding the feed, click the ‘Update‘ button to save your changes.
Now, you can view the updated customer reviews page in action.
It is one of the most efficient ways to add Google reviews to your website using Reviews Feed Pro (a customer reviews plugin for WordPress).
Embed Reviews from Various Sources on WordPress
If you own an online store or a business website, you likely have satisfied customers who are pleased with your products and services.
Displaying social proof, such as customer reviews and testimonials, is essential to gaining the trust of new customers.
In this section, you will understand how to create a review page from several platforms using this customer reviews plugin.
Embed TripAdvisor Reviews on Website
Using this customer reviews plugin on your WordPress; you can add TripAdvisor reviews to your website to build trust among your new clients. It will help you show your products and services to new customers.
Embed Trustpilot Reviews on Website
Create a review feed using the Trustpilot feedback on your WP website. This customer reviews plugin makes it easy to add Trustpilot reviews to your website and showcase your client services to new clients.
Add Facebook Reviews to WordPress Website
This customer reviews plugin on WordPress allows you to display Facebook customers’ feedback and reviews on your website. It will enable you to embed Facebook reviews on the WordPress website and showcase product features.
Add Yelp Reviews to WordPress Website
Yelp is a business review website where you can ask your clients to add reviews for your business. This customer reviews plugin allows you to add Yelp reviews to WordPress website and create a customer review feed.
Conclusion
Creating a customer reviews feed or page allows new users or visitors to learn more about your products or services.
Adding testimonials can improve your search engine rankings by providing fresh and unique content to your WordPress website.
It will also increase your website’s engagement and create community, building user brand loyalty.
Using this customer reviews plugin will give your business a trustworthy image in front of your clients or customers.