Zoho is an elite all-in-one platform that provides 40+ applications to create linked workflows and steady connections among an organization’s departments. In this article, we will discuss this product in detail, including its features, applications, value for money, benefits, weaknesses, and more.
In this developing era of technology, where everything is only, we get stuck with integrations and third-party applications to create a widespread work environment.
We always look for a platform to manage and operate various departments, such as HR, customer relationship management, accounts, legal, and communication.
To resolve this integration issue and improve communication, you can opt for Zoho, a robust and comprehensive business application suite.
This business management application offers 40+ tools, connecting several branches to a single platform to strengthen relations and communications.
This article will honestly review the premium all-in-one business suite application Zoho, comprising ratings, reviews, pros, cons, etc. You will also learn about its exclusive features, compatibility, and user-friendliness.
Let’s get started with our Zoho Review!!
Testimonials
Zoho has been providing excellent services to its users. It is a multilingual product that supports 10+ languages and assists people in working with a user-friendly interface during their working hours.
It also provides Zoho One Community for discussions and interactions. It also offers solid values, ethics, data security, privacy, and transparency.
With all these exclusive and premium features, it has been trusted by more than 60,000 businesses worldwide, including some multi-faceted companies such as Hanley Consulting, CreativeZone, CyberKnight, and more.
According to its reviews and testimonials, G2 has more than 20,000 reviews, among which 13,410 have 5-star ratings.
In addition, it has around 4,900 reviews on Trustpilot with an overall rating of 4.2 stars. On Trustpilot, you will find around 3,680 reviews with a rating of 5-stars.
Key Features
After reviewing and rating the Zoho application, we will discuss some of its premium features to learn more about its capabilities and uniqueness.
Let us get started with its robust characteristics!
1. All-in-One Suite
Zoho is an integrated application that provides 45 tools for an organization to create a centralized and single platform for various departments.
It concludes several units such as Sales, Marketing, Support, HR, CRM, etc. It helps employees break the communication gap and speed up their workflow.
2. Centralized Admin Panel
It has a centralized panel for all applications and tools that you can manage in one place. This single-hand software also allows real-time tracking of user activity and data usage.
This admin panel will enable you to keep all your details safe and secure. It also lets you keep users’ details and maintain security from an individual interface.
3. Single Sign-on (SSO)
Zoho provides a single sign-on (SSO) feature to access every tool through a single login. You create a single set of credentials to access all your tools and software.
This panel allows you to check the application usage by different users according to their roles. To enhance security, you can enable the Multi-factor Authentication feature.
4. Customization & Automation
Zoho offers customization and automation to save time, reduce manual errors, and improve operation. It allows you to customize the dashboard and applications quickly.
You can also generate tailor-made KPIs, reports, and real-time data. Automation assists you in automating workflow and developing a multi-step business process to accomplish tasks.
5. Collaboration Tools
Zoho offers collaboration tools that enhance teamwork practices and enable seamless communication among different departments. These tools establish better coordination and workflow.
It has various tools, including project management, integrated communication, document sharing and collaboration, task management, and others. These help enhance communication, streamline workflow, enable collaboration, and create a productive work environment.
6. Affordability
Compared to other office suites or CRM software, Zoho One is an affordable business suite that comprises several tools covering every aspect of an organization.
Its pricing starts at $37/user/month and includes third-party integrations and custom application modifications. It provides different pricing plans for small and big enterprises. This pricing plan will offer various applications, customized support plans, and a discounted license fee.
Some Important Core Applications
Zoho provides many applications that collaborate with various departments and consist of several tools and software.
Let us study those core applications!
Sales Applications
Under the bundle of Sales applications, you will get three tools that you can use to increase sales, generate leads, manage bookings, and more.
Here is a brief about these three softwares:
Zoho CRM
- Empowers sales team to manage leads, contacts and deals
- Advanced features to manage analytics, automation and sales pipeline
- Increases business sales and drive growth
Zoho Bigin
- Allows team to track activities, sales and streamline communication
- Designed for small and growing businesses with user-friendly interface
- Helps team to manage leads and increase sales
Zoho Bookings
- Allows team to schedule appointment and manage reservations
- Helps team to process online payments and manage bookings
- Enables business to set tailor-made booking pages
Zoho CRM
- Empowers sales team to manage leads, contacts and deals
- Advanced features to manage analytics, automation and sales pipeline
- Increases business sales and drive growth
Zoho Bigin
- Allows team to track activities, sales and streamline communication
- Designed for small and growing businesses with user-friendly interface
- Helps team to manage leads and increase sales
Zoho Bookings
- Allows team to schedule appointment and manage reservations
- Helps team to process online payments and manage bookings
- Enables business to set tailor-made booking pages
Marketing Applications
Zoho also delivers various marketing applications that help you accelerate your brand’s advertising and marketing campaigns.
This section will give you a gist about those!
Zoho Marketing Automations
- Enables businesses to automate marketing campaigns
- Offers features such as lead scoring, multi channel marketing automation, and behavior tracking
- Assists in nurturing leads and measure campaign effectiveness
Zoho Campaigns
- Email marketing tool with user-friendly interface and customized templates
- Simplifies the creation and execution of email marketing campaign with A/B testing
- Provides detailed analytics for optimized email marketing efforts
Zoho Social
- Allows to analyse and manage social media presence
- Social media management tool that allows to manage various social media handles at one place
- Provides post scheduling, performance analysis, and social listening
Zoho Survey
- Helps team to create survey forms to gather clients’ feedback
- Provides user-friendly interface for survey creation and data collection platform
- Allows to create customized survey form as per the needs
Zoho Forms
- Versatile form builder to create customized forms forms
- Enables businesses to create and style forms for lead generation, feedback, event registrations, etc
- Allows to publish tailor-made forms on website or circulate to clients
Zoho Marketing Automations
- Enables businesses to automate marketing campaigns
- Offers features such as lead scoring, multi channel marketing automation, and behavior tracking
- Assists in nurturing leads and measure campaign effectiveness
Zoho Campaigns
- Email marketing tool with user-friendly interface and customized templates
- Simplifies the creation and execution of email marketing campaign with A/B testing
- Provides detailed analytics for optimized email marketing efforts
Zoho Social
- Allows to analyse and manage social media presence
- Social media management tool that allows to manage various social media handles at one place
- Provides post scheduling, performance analysis, and social listening
Zoho Survey
- Helps team to create survey forms to gather clients’ feedback
- Provides user-friendly interface for survey creation and data collection platform
- Allows to create customized survey form as per the needs
Zoho Forms
- Versatile form builder to create customized forms forms
- Enables businesses to create and style forms for lead generation, feedback, event registrations, etc
- Allows to publish tailor-made forms on website or circulate to clients
This bundle includes more marketing applications: Zoho sites, page stands, sales IQ, backstage, and commerce.
Collaboration and Communication Applications
Zoho provides various communication and collaboration applications that help the company create seamless employee communication and teamwork.
Let us study these applications!
Zoho Mail
- Robust email hosting and collaboration platform
- Offers customizable email addresses with domain hosting, user-friendly web interface and mobile access
- Provides business with secure and feature reach email services
Zoho Click
- Team communication and collaboration application
- Allow employees to perform real-time messaging, audio and video calls and file sharing
- Helps users to stay connected and increases productivity
Zoho Projects
- Exclusive project management and collaboration tool
- Offers various features like task management, gun charts and collaboration tools to complete projects on-time
- Helps team plan, track and execute project
Zoho Team Inbox
- Robust email collaboration tool for better cooperation
- Helps team to manage shared email account and collaborate on customer emails
- Allows team to work at better pace and brings productivity
Zoho Work Drive
- File storage and collaboration platform
- Enable team to store their productivity applications such as writer, sheet, show, notebook, and more at one place
- Allows team to store synchronize and share files securely
Zoho Mail
- Robust email hosting and collaboration platform
- Offers customizable email addresses with domain hosting, user-friendly web interface and mobile access
- Provides business with secure and feature reach email services
Zoho Click
- Team communication and collaboration application
- Allow employees to perform real-time messaging, audio and video calls and file sharing
- Helps users to stay connected and increases productivity
Zoho Projects
- Exclusive project management and collaboration tool
- Offers various features like task management, gun charts and collaboration tools to complete projects on-time
- Helps team plan, track and execute project
Zoho Team Inbox
- Robust email collaboration tool for better cooperation
- Helps team to manage shared email account and collaborate on customer emails
- Allows team to work at better pace and brings productivity
Zoho Work Drive
- File storage and collaboration platform
- Enable team to store their productivity applications such as writer, sheet, show, notebook, and more at one place
- Allows team to store synchronize and share files securely
Apart from these exclusive applications, some of the other collaborative applications are Zoho Sprints, Connect, Learn, and Meeting.
A Few More Applications…
Zoho offers a few more application categories. This section will explain these remaining categories and the tools you will get in these bundles.
Support and Legal Applications
- These applications provides you the benefit to provide customer support facility to your customer and build contracts with them
- Zoho Desk: Customer Support and Help Desk Software
- Zoho Assist: Provide Remote Access to Users to Control Devices
- Zoho Land: Provide Real-time Guidance to Field Technician via Video Calls
- Zoho Contracts: Allow Creation, Tracking and Management of Contracts
Finance Applications
- It helps the team to perform accounting and financial management tasks of the organization
- Zoho Books: Provides Feature to Track Expenses, Invoicing, Reporting, etc
- Zoho Invoice: Simplifies Creation & Management of Invoices and Payments
- Zoho Checkout: Offers Online Payment Getaway Solution for Payments
- Zoho Payroll: Automates and Simplifies Payroll Management Tasks
Operations and HR Applications
- These applications helps you to manage operations and human resources task of the company
- Zoho Billing: Helps to Manage Subscriptions and Automate Renewals
- Zoho Inventory: Assists to Track and Manage Stock Levels in Inventory
- Zoho People: Aids HR to Manage Emplyee Record and Performance
- Zoho Recruit: Provides Cloud-based Tracking System for Recruitment
Business Process Applications
- These tools help businesses to look after their insights and work on the organization’s workflow automation
- Zoho Creator: Helps to Create Tailor-made applications with low coding
- Zoho Analytics: Transforms Data into Actionable Insights for Reporting
- Zoho Flow: Connects Business Applications to Automates Data Transfer
- Zoho Data Prep: Helps to Clean, Transform and Enrich Data for Analysis
Support and Legal Applications
- These applications provides you the benefit to provide customer support facility to your customer and build contracts with them
- Zoho Desk: Customer Support and Help Desk Software
- Zoho Assist: Provide Remote Access to Users to Control Devices
- Zoho Land: Provide Real-time Guidance to Field Technician via Video Calls
- Zoho Contracts: Allow Creation, Tracking and Management of Contracts
Finance Applications
- It helps the team to perform accounting and financial management tasks of the organization
- Zoho Books: Provides Feature to Track Expenses, Invoicing, Reporting, etc
- Zoho Invoice: Simplifies Creation & Management of Invoices and Payments
- Zoho Checkout: Offers Online Payment Getaway Solution for Payments
- Zoho Payroll: Automates and Simplifies Payroll Management Tasks
Operations and HR Applications
- These applications helps you to manage operations and human resources task of the company
- Zoho Billing: Helps to Manage Subscriptions and Automate Renewals
- Zoho Inventory: Assists to Track and Manage Stock Levels in Inventory
- Zoho People: Aids HR to Manage Emplyee Record and Performance
- Zoho Recruit: Provides Cloud-based Tracking System for Recruitment
Business Process Applications
- These tools help businesses to look after their insights and work on the organization’s workflow automation
- Zoho Creator: Helps to Create Tailor-made applications with low coding
- Zoho Analytics: Transforms Data into Actionable Insights for Reporting
- Zoho Flow: Connects Business Applications to Automates Data Transfer
- Zoho Data Prep: Helps to Clean, Transform and Enrich Data for Analysis
All these are Zoho’s applications and tools you will get with Zoho One. Through these platforms, you can centralize your entire organization in a single place while managing user access.
Simplicity of Use
Zoho is primarily known for its ease of use, as it provides a single platform to manage various tools of different departments. It covers each company section, such as sales, marketing, operations, legal, etc., enhancing its credibility.
Some of its elite features are simpler, straightforward, smooth, and user-friendly interfaces, making it a good choice for users. This section will provide a little more information about its ease of use.
Customization and Flexibility
- Allows access to tailor-made applications to meet business needs
- Modification of workflow, modules, and fields as per the requirements
- Easily adapts your way of thinking without forcing pre-made features
Mobile Accessibility
- Offers fully functional applications for both iOS and Android
- Allows task management and team collaboration via mobile 24*7 from everywhere
- Ensures to make remote working convenient due to a single login facility
Easy to Setup
- Offers user-friendly initiation process to let users start their setup quickly
- Requires less technical knowledge to set up the application
- Provides seamless data migration tools to import data effortlessly
Intuitive Navigation
- Provides seamless and friendly user experience for all applications
- Easy to operate and locate features for better productivity and task completion
- Navigations are present everywhere, suitable for both beginners and pros
Pre-built Templates
- Provides familiar workflow settings for project management, marketing campaigns, etc
- Allows user-friendly interface with specific needs and customizable templates
- Reduces the setup time and enhances productivity to achieve business goal timely
Zoho is an easy-to-use software with many features that provide a better user-friendly interface and experience. It also assists in streamlining workflow and enhancing the productivity of the team with the elevated communication channels.
Security and Privacy
Zoho offers various security, privacy, and data encryption features that add extra protection to your account. These security features allow you to perform privacy compliance and data backups.
Here are some of its security features:
- It provides data encryption through AES-256 and TLS 1.2 to perform data reset and in transit.
- It offers multi-factor authentication and role-based access control to manage identity and access.
- It ensures privacy compliance with various certifications, including GDPR, HIPAA, and ISO.
- It performs automated backups and disaster recovery plans for data backups and recovery.
- It provides application-level security, including secure coding practices and regular audits.
These are the security and data recovery features that you will get with Zoho One to prevent data leaks and create a secure network.
Pricing
This section will tell you about the different pricing plans of Zoho One, along with their features and compatibility.
Flexible User
/user/month
$
37
Monthly
-
30 Days Free Trial -
No Need of License Purchase -
Company with Small Employee Strength -
Allows Third Party Integrations and Custom App Modifications
Try Zoho One
Get access to 40+ Zoho Applications
All Employee
/employee/month
$
45
Monthly
-
30 Days Free Trial -
License Purchase for Every Employee -
Company with Large Employee Strength -
Allows Third Party Integrations and Custom App Modifications
Try Zoho One
Get access to 40+ Zoho Applications
Compatibility
Zoho provides a compatible and supporting approach that ensures easy application use on various operating systems, mobile devices, and browsers.
You can also instantaneously perform third-party integrations and API availability, allowing easy integration with third-party applications and extending its capabilities.
Here are some of the exclusive features that will help you to understand its cooperative and unanimous factors:
- Zoho allows operating system-compatible applications that can be used on various systems, such as Windows, Linux, and MacOS.
- It provides efficient, functional mobile applications for Android and iOS users, helping them stay productive.
- It offers a seamless and smooth browsing environment for various browsers, such as Chrome, Mozilla, Safari, and Edge.
- To streamline workflow, you can integrate the software with third-party apps such as Google Workspace and Microsoft Suite.
- It also provides API availability to enhance its capabilities, benefiting developers by allowing them to create custom integrations.
Zoho is much more compatible software that allows users to log in with any browser or operating system for better workflow management.
With its mobile compatibility, users can enhance productivity and communication with their team.
Advantages and Disadvantages
This section provides brief information about Zoho One’s benefits and weaknesses.
It will help you understand its pros and cons before purchasing it. Let us get started!
Pros
-
User-friendly Interface -
Value for Money -
Seamless Integration -
Vast Number of Tools -
Connected Business Ecosystem -
Smooth Data Flow
Cons
-
Inconsistent & Delayed Support -
Limited Integrations -
Customization Barriers -
Poorly Designed Applications -
Unresolved Integration Issues -
Basic Features in Various Apps
Zoho One is a comprehensive office suite that offers a user-friendly interface with seamless integration at a reasonable price. However, one of the drawbacks we faced was customization and integration barriers, which can make us feel irritated.
User Interface
The user interface plays a crucial and prominent role in the application, as it tells about its compatibility and accessibility.
This section is all about the user interface of Zoho One and its various tools to determine its credibility.
- It has a straightforward and intuitive dashboard, allowing easy access and navigation to its applications.
- It provides customizable dashboards to generate tailor-made KPIs and streamline workflow per the needs and requirements.
- It has a centralized yet simple admin panel for managing permissions, security, and applications in a single place with scalability.
- It provides its users with accessibility and dark mode settings to enhance their comfort and ease of use.
- It has a smooth, mobile-friendly interface that provides a seamless user experience with responsive mobile designs.
Zoho provides a user-friendly interface for desktop and mobile users, increasing productivity and workflow management among the departments and keeping everything on an easy-to-use platform.
Competitor Analysis
This section will assist you in comparing Zoho One and its competitors, such as SalesForce, HubSpot, Asana, and more. Let’s get started with the analysis!
| Features | Zoho One | Google Workspace | Microsoft 365 |
|---|---|---|---|
| Office Suite | Writer, Sheet, Show | Docs, Sheets, Slides | Word, Excel, Powerpoint |
| Target Audience | Small Business to Enterprises | Small to Medium Businesses, Schools | Medium to Large Enterprises |
| Storage | 30-100 GB per User | 30 GB to Unlimited, as per plan | 1 TB per User |
| Collaborative Tools | Mail, Cliq (chat), WorkDrive, Meeting | Gmail, Google Drive, Meet, Chat | Outlook, OneDrive, Teams |
| Integrations | Zoho Apps, Third-party Integrations | Google Integrations, Third-party Apps | Microsoft Ecosystem, Extensive Integrations |
| AI Features | Zia | Gemini | Cortana, Power BI |
| Security and Privacy | Focus on Privacy (no ads, MFA, encryption | High security standards, GDPR-compliant | Advanced Security (MFA, encryption) |
| Value for Money | $37-45 per User per Month | $8-16 per User per Month | $6-38 per User per Month |
Conclusion
Zoho One is a professional business suite application that complies with 40+ tools and software covering every department.
With this comprehensive tool, you will get premium features at an affordable price. This tool comprises the following features:
- It encloses tools to streamline workflows in various departments, such as CRM, finance, project management, HRM, and accounts.
- It has great customizable and compatibility factors, an easy-to-use interface, excellent security, and mobile-friendliness.
- It allows third-party integration and enhancement of Zoho capabilities by performing API accessibility.
- It provides exclusive plans for businesses and enterprises and offers a 30-day free trial facility, as per your requirements.
Overall, Zoho is a robust and accessible tool that aligns your entire workflow properly without any communication gaps.
It also gives your organization detailed analysis and tailor-made report generation for better productivity.
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